Customer Support

Our U.S. based customer service representatives are available Monday-Friday from 9 AM - 5 PM (EST).



OPEN SUPPORT ASSISANT



Please use our automated support assistant to help you troubleshoot issue(s) with your safe before asking to connect with our support team.

If our support assistant does not have a solution for you, it can connect you with our team using a live chat feature OR create a support ticket for you via email if no agent is available to chat.

Below is an example of a detailed response provided by our support assistant when asked how to "change battery."

Sample automated support agent response

Setup is Easy

Unlock codes are easy to setup with the help of our interactive product manuals.

PRODUCT MANUALS
Frequently Asked

We've compiled a list of top customer questions. Quickly find the answer you're looking for.

READ THE FAQS
Easy to Register

Registering your safe is fast. You’ll receive product updates and full warranty protection.

REGISTER MY SAFE